Nemo User Agreement
Operational draft — have counsel review it per country. In the EU a disclaimer cannot wipe out all liability: GDPR, consumer law and the DSA apply. After payment you may edit the listing; the fee is not refunded except where the law requires it.
1. Parties and subject
This User Agreement (“Terms”) is a contract between you (the “User”) and the operator of Nemo: Nemo Listings s.r.o. (demo operator), Prague, Czech Republic, globusnemo@gmail.com.
Nemo is an international real-estate listings site: publishing, search, alerts, country tariffs, PayPal, assistant, contract templates. Using the site, registering, posting or paying concludes these Terms.
Nemo is not a broker, agency, notary, cadastre, bank, or a party to sale, rent or deposit deals between users unless a separate written contract with the Operator says so.
2. How you accept
Acceptance is express: registration requires a tick that you have read the Terms and the Privacy Policy. No tick — no account.
A further tick is required to publish a listing. Paying a plan, VIP or any paid act also reconfirms the Terms, including the no-refund-after-payment clause.
If you act for a company or agency you warrant authority; otherwise you are personally bound.
Material changes are posted on /terms with a new date. Continued use means acceptance unless the law requires a fresh consent.
3. Eligibility
You must be able to contract. Minimum age 18 (or higher if your country so requires). Registration confirms age and capacity.
No bots, multi-accounts to dodge tariffs, third-party data without right, or evasion of moderation.
4. Account
You are responsible for the password and for actions on the account until you report a breach to globusnemo@gmail.com.
Give true name, email and seller type. A false agency/wholesale status to get a discount is a breach; we may revoke the status without refunding already delivered time.
5. Your full responsibility for the listing
You are fully responsible for content, truth, legality, freshness and clarity: title, text, price, currency, address, country, city, deal type, property type, rooms, area, seller type, photos, video, 3D, links, contacts.
Forbidden: others’ properties without right; false price or address; forgeries; discrimination; stealth ads; malware; copyright breach; illegal deals; picking a tariff country only to get a lower price.
Check the card after publish and after an automatic (including AI) hero photo. If the shot is wrong or misleading, edit it at once.
If the property is sold, let or stale, update or take the listing down. Losses of third parties from your errors are yours, not Nemo’s, to the extent the law allows.
6. Platform role — not a party to the deal
We supply the technical means to list and search. We do not cadastre-check every object and do not warrant that user data is true, complete, current or lawful, nor the outcome of a deal.
Nemo is not liable for talks, viewings, deposits between seller and buyer, quality or hidden defects, notaries, banks, authorities, or losses from user deals — except where liability cannot be excluded (intent, gross negligence, death/injury, mandatory consumer law, DSA).
In the EU Nemo is a hosting provider of user content under the Digital Services Act.
Contract templates and cadastre/notary links are information, not legal advice.
7. Fees, first free listing, VIP
The first listing of each verified user is free once. Further listings need the monthly tariff of the listing country. Prices are stored per country and may change.
VIP is extra, 7 days by default, more home-page and search weight, not a permanent #1 slot.
Agencies −30%, wholesale −40%. Discounts do not stack.
Prices before tax and PayPal fees. PayPal processes the payment; card data does not hit Nemo’s server.
8. Payment, start of the service, withdrawal
The paid service is the grant (or renewal) of listing time, subscription and/or VIP from the moment of successful payment or confirmed free quota.
The digital service starts at once after payment: the listing is prepared / published. By paying you expressly agree that performance starts immediately and that you lose the 14-day distance-contract withdrawal right to the extent EU/EEA and national law allow (including Directive 2011/83/EU for digital services begun with your consent).
Mandatory rights remain: if we never delivered the service, double charge, or a payment fault on our side with no listing — we fix or refund that amount.
9. Mistakes after payment: you may edit; money is not refunded
After a successful payment (including PayPal) the fee for the chosen plan, country, seller type and VIP is not refunded because of your listing mistakes: typos, wrong address, city, listing country, price, photos, description, deal or property type, rooms, area, contacts, accidental VIP or agency/wholesale, or a change of mind.
Fix those mistakes by editing the listing in your account. Content edits are free and do not change the paid period or amount. Changing tariff country, package or seller type after payment does not create a recalculation or a refund of the difference.
Until payment (pending) you may walk away. After the charge, “I mistyped the text” is not a refund ground.
A refund is given only if: (a) mandatory consumer law requires it in your case; (b) you were charged twice for the same service; (c) we failed to supply the paid service through our technical fault; (d) payment went through but Nemo cannot display the listing and we cannot fix it in a reasonable time.
Payment complaints: globusnemo@gmail.com with the PayPal id and listing id. Typical reply within 14 days. PayPal’s own fees are not repaid by us except where we are at fault.
A ban for rule-breaking does not refund already delivered listing time.
10. Moderation
We may hide or delete a listing or limit the account for breaches, illegal content, fraud, tariff abuse or security risk.
Notices: globusnemo@gmail.com. We handle substantiated notices under the DSA and national law.
11. Intellectual property
Nemo UI, brand and code belong to the Operator. Listing content stays yours. You grant a non-exclusive licence to store, display, translate UI around it and promote it while live, plus a reasonable backup period.
You warrant rights in photos, video and 3D.
12. Liability (no fake zero-liability)
We use reasonable efforts to run the service but do not promise 100% uptime. PayPal, hosting and network failures may occur.
Liability is not excluded for intent, gross negligence, death or injury, or anything mandatory law (consumer law, GDPR) forbids excluding.
Outside those cases, our aggregate liability to you for paid services is limited to the amount you actually paid Nemo in the last 12 months for the relevant listing/plan, if the law allows that cap.
13. Personal data
Processing follows the Privacy Policy. Registration confirms you have read it. Legal bases: contract (listing) and consent where required.
14. Law and disputes
Mandatory consumer rules of the EU/EEA country of habitual residence apply. Otherwise, to the extent allowed, Czech law, without reducing mandatory consumer protection.
Consumers may sue at their residence. EU ODR is available. Written claims: globusnemo@gmail.com.
15. Other
If a clause is invalid, the rest stays. Silence is not a waiver. The Operator may assign the service; you may not assign without consent.
The full text is always on /terms. The registration summary does not replace it; the page text prevails.